How to complain to BBC and appeal their decision to Ofcom
Here is a link to the BBC complaints system.
Alternatively, you can complain –
- Via phone : 03700 100 222* or 03700 100 212* (textphone)
*24 hours, charged as 01/02 geographic numbers
- Via post : BBC Complaints, PO Box 1922, Darlington, DL3 0UR
Once you have exhausted the complaints procedure with the BBC you can then approach Ofcom; they request that complaints are submitted via their online complaints system.
Alternatively, you may contact Ofcom at –
- Ofcom, Riverside House, 2a Southwark Bridge
Road, London SE1 9HA
- or telephone either 0300 123 3333 or 020 7981 3040. If you have a text phone you can call 020 7981 3043 (please note that this number only works with special equipment used by people who are deaf or hard of hearing). A Video Relay Service to contact Ofcom in British Sign Language is available on Ofcom’s website.
The full details of Ofcom’s new procedures on accuracy and fairness coming into operation on the 3rd April 2017 can be found here.
We welcome you to share your complaints with us and we will publish them in our BBC complaints archive.
If any of you have expertise or knowledge of this new complaints process we welcome suggestions to improve our resource.