Reporting Scotland uses out-of-date figures to distort the truth about Scotrail performance

jackie birdToday at 1.30pm, Jackie Bird announced:

‘There’s been a big fall in customer satisfaction with train services in Scotland……customer satisfaction has fallen by seven points.’

Leaving aside the fact that, in Jackie’s estimation, seven is a ‘big’ number and is an adjective not used elsewhere, this report is based on a survey ending in November 2016. The BBC website, also today, gave us a bit more useful context which would have made Ms Bird’s ‘report’ a bit more informative: ….

Read more here ….

 

Author :  Prof. John Robertson
Source :  Thought Control Scotland
Original Publication Date :  Jan 24, 2017
Article Link :  Reporting Scotland uses out-of-date figures to distort the truth ….
Archive Link :  Archive.is
Image source :  Pixabay

 

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