Reporting Scotland uses out-of-date figures to distort the truth about Scotrail performance
Today at 1.30pm, Jackie Bird announced:
‘There’s been a big fall in customer satisfaction with train services in Scotland……customer satisfaction has fallen by seven points.’
Leaving aside the fact that, in Jackie’s estimation, seven is a ‘big’ number and is an adjective not used elsewhere, this report is based on a survey ending in November 2016. The BBC website, also today, gave us a bit more useful context which would have made Ms Bird’s ‘report’ a bit more informative: ….
Author : Prof. John Robertson
Source : Thought Control Scotland
Original Publication Date : Jan 24, 2017
Article Link : Reporting Scotland uses out-of-date figures to distort the truth ….
Archive Link : Archive.is
Image source : Pixabay
